Preview Mode Links will not work in preview mode

The Resilient Recruiter

May 18, 2022

Are you putting up with companies who aren’t your ideal clients? Does the thought of asking for a retainer or increasing your rates scare the hell out of you? Do you have a mind block to being more specialized or refocusing on a niche that’s truly aligned with the direction you want to take your recruitment business?

In this interview, my special guest Jackie Rothschild shares how after years of struggle, a change in approach and mindset enabled her to attract the right clients – clients who were willing to work with her as a true partner. You’ll also hear Jackie’s inspiring story of resilience, and how a health crisis was the catalyst for renewed determination to succeed and no longer being willing to settle.

Jackie is a Human capital advisor and retained search executive for PBMs (pharmacy benefit managers) and Physician practice owners who want to grow their business and hire the most qualified PBM, healthcare executives and clinicians.

Episode Outline and Highlights

  • [1:46] Jackie’s journey from being a licensed pharmacist to becoming a recruiter.
  • [10:09] Jackie reveals her struggles and lessons when starting her recruitment firm from the ground up.
  • [16:26] How you should define your niche if working in a broad industry.
  • [21:30] How to identify the best client you should be working with.
  • [26:23] Training a Virtual Assistant from administrative tasks to making placement - how Jackie developed her VA
  • [32:46] Jackie’s recent biggest challenge and how it defines resilience.
  • [49:58] Getting off the hamster wheel through retained business.


From a Successful Pharmaceutical Career to a Starting a Recruitment Business

Jackie shared her successful career as a licensed pharmacist when she worked in the Pharmacy Benefit Industry (PBM) for 15 years. Being a friendly person, she built an extensive network of connections. Her friends made her a point of contact if ever they needed to hire a specialist in the industry. This made Jackie realise that recruitment is something she should try. Even with no prior background, she took a massive salary cut, took a risk,  and started her recruitment career. 

She was then assigned to build a branch for her staffing firm which became a huge success. This is when her husband encouraged her to start her recruitment firm. It was a strange idea in the beginning since she had no business background. She took a risk and started Acclaimed Staffing. At the onset, things were okay but were not clicking.  This is where her story becomes interesting. She shared her struggles and learnings. You will hear instances of failures and adversities, but what will resonate is her journey of resilience. 


COVID Setbacks and Surviving Cancer

An astonishing revelation that Jackie shared in our interview is how she was able to overcome a series of devastating events. In 2020, Jackie’s business was affected by the pandemic. At that time, she was also diagnosed with a very rare type of cancer with which very few medical professionals in the country can deal with it. As she was recovering from surgery, her husband had a heart attack. 

Those were trying times for Jackie and her husband. What type of treatment did Jackie have to endure? How was she able to manage her business? How is Jackie doing now? I am confident that you will be inspired by her story of grit, resilience, and courage.  Her husband calls Jackie a badass, and once you hear her story I think you’ll agree!

Getting off the Hamster Wheel Through Retained Business

Jackie shared how she learned to filter the best client when she shifted to the retained business model. For her, it was a change in mindset. This enabled her to walk away from new clients that are not really a good fit and made her focus on her partners or clients that stood by her. If you are contemplating whether you should consider shifting from a contingent to a retained search model, I highly recommend hearing out how it became a game-changer for Jackie.


Our Sponsors

This podcast is proudly sponsored by i-intro and Recruitment Entrepreneur.


i-intro® is an end-to-end retained recruitment platform. Our technology and methodology allow recruiters to differentiate themselves from the competition, win more retained business, bigger fees and increase their billings. Be sure to mention Mark Whitby or The Resilient Recruiter for a 25% discount. Book your free, no-obligation consultation here:

We’re excited to announce that Recruitment Entrepreneur will be sponsoring the podcast! If you’ve dreamed of starting up or scaling up and exiting your recruitment business, this is your chance. James Caan and his team at Recruitment Entrepreneur are actively seeking ambitious recruiters who they can invest in. Start a conversation here:

Jackie Rothschild Bio and Contact Info

Jackie is the owner of Acclaimed Staffing and CEO of Rothschild RX.

Acclaimed Staffing is an Arizona staffing agency that specializes in the healthcare career placement of all aspects for ambulatory surgical centres, clinics, medical offices, hospitals, imaging and radiology centres, nursing homes, home care, hospice, and other healthcare facilities. Jackie and her team have been trusted business partners for over 7 years servicing many medical offices, health plans, home health and assisted living facilities in finding mid-level and executive clinicians and ancillary staff. 

Jackie is a licensed pharmacist since 1995 and worked in the PBM (pharmacy benefit management) industry for over 15 years.   Based on her deep PBM roots, RothschildRx was formed in 2021 to specifically service the PBM (pharmacy benefit management) industry. 

Recently due to their successful track record, the RothschildRx team is being awarded an exclusive talent sourcing agreement with a leading mid-market PBM.  

Originally from Brooklyn, NY, Jackie is living in Arizona where she lives with her husband, 2 children, and 4 “furry children”.

People and Resources Mentioned

Connect with Mark Whitby

Related Podcast You Might Enjoy

Subscribe to The Resilient Recruiter